Returns and Refunds

This return policy applies to orders shipped to Uganda. We accept returns only for defective products.

• Returns: defective or materially misdescribed items only. You must report the issue within 48-72 hours of delivery and provide clear photos.
• Exchanges: accepted for defective items where possible. If an exchange is not available, we may offer a refund.
• No returns for preference: we do not accept returns for subjective reasons such as taste, color perception, or changing your mind.

Need help?

Questions about these policies? Contact our support team through the platform's official channels, or reach us on WhatsApp from any product page.