Contact Us
Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Get in Touch
Support@Lordemaximus.com
For general inquiries
Phone
+256(0)770429655
Mon-Fri, 9am-6pm EAT
Office
Kampala, Uganda
East Africa
Response Time
Within 24 hours
Usually much faster
Emergency Support
For urgent security issues or payment problems
Emergency Phone SupportSend us a Message
Frequently Asked Questions
Quick answers to common questions
How do I buy artwork on LordeMaximus?
Browse the marketplace, open the artwork or material you want, add it to your cart, and complete checkout.
How do I sell or upload artwork?
Sign in with an artist account, then upload your work from the dashboard.
What fees are included in pricing?
Listings can include the platform's 18% marketplace charge for marketing, commission, handling, and URA tax clearance. Shipping is shown separately at checkout.
Do you ship outside Uganda?
Yes. We support shipping within Uganda, across Africa, and to other international destinations, with rates confirmed at checkout.
How long does delivery take?
Uganda orders usually arrive in 2-6 business days. International deliveries typically take 5-12 business days, depending on destination.
What is the refund policy?
For orders shipped to Uganda, returns are accepted only for defective or materially misdescribed items reported within 48-72 hours of delivery. Exchanges are offered where possible.