Buyer Protection
Last updated: April 10, 2026
What we protect
Buyers should receive the piece they ordered, in the condition and style described in the listing. We encourage clear photography, accurate dimensions, honest materials, and responsive delivery updates.
If something goes wrong
Contact us as soon as possible with your order number, photos, and a short explanation. We review damaged, defective, or materially misdescribed orders and work with the artist or supplier on the next step.
What helps us resolve issues quickly
Share clear delivery photos, packaging photos, and any communication that explains the mismatch. This helps us compare the listing, shipment, and final condition fairly.